Privacy Policy
Effective Date: June 14, 2025
New Heights Chiropractic and Rehabilitation
www.newheightschiro.com
Your privacy is important to us. This policy outlines how we collect, use, and protect information you provide when interacting with our website.
1. Information We Collect
When you visit our website or submit a form, we may collect the following types of information:
- Personal Information
When you complete a contact form, schedule an appointment, or sign up for our newsletter, we may collect:- Your name
- Email address
- Phone number
- Reason for inquiry or services requested
- Technical Information
We may also collect non-personal data such as:- Browser type and device
- IP address
- Pages visited and time spent on our site
- How you found us (e.g., Google search)
This data helps us improve your experience and better serve our visitors.
2. How We Use Your Information
We use the information you provide to:
- Respond to appointment requests and inquiries
- Send occasional updates or newsletters (only if you opt in)
- Improve the performance and functionality of our website
- Maintain secure, efficient communication with visitors and patients
We do not sell or rent your information to third parties.
3. Tools and Third-Party Services
We may use the following third-party tools on our website:
- Google Analytics: To understand how visitors interact with our site and improve its performance.
- Mailchimp: To manage our newsletter and email campaigns, if you opt in to receive updates.
- HIPAA-Compliant EMR (Jane): For scheduling, treatment notes, and protected health data — subject to our separate HIPAA Privacy Notice.
These services may collect anonymized data or cookies to help us deliver a better website experience.
4. Cookies
Our website uses cookies to enhance user experience. These small data files help remember your preferences or measure traffic patterns. You can choose to disable cookies in your browser settings at any time.
5. How We Protect Your Information
We implement appropriate security measures — including HTTPS encryption — to safeguard the personal information you submit online. For sensitive health information, we comply with HIPAA standards, and that information is handled through secure systems (like Jane).
6. Your Rights and Choices
You may request access to, update, or delete any personal information you’ve provided by contacting us directly. You may also unsubscribe from emails using the link in any message we send.
7. HIPAA Privacy Policy
This policy is separate from our HIPAA Notice of Privacy Practices, which governs how we handle Protected Health Information (PHI) in accordance with federal healthcare regulations. You can view that notice here or request a copy by contacting our office.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, feel free to contact:
New Heights Chiropractic and Rehabilitation
frontdesk@newheightschiro.com
(303) 993-2134
4185 E Wildcat Reserve Pkwy, Ste 210
Highlands Ranch, CO 80126